Do you have a store Front?

We do not have a physical store front, selling online is a more efficient business model that allows us to offer a much larger selection and better prices than most retail stores.

How do I pay by check?

Simply add the items you want to purchase into our online shopping cart. Click the "View Cart" button and type in your name and address. Then click on the "Update" button. Print out the web page and mail it to us at the address above.

When does my credit card get charged?

Your credit card will get charged 24-72 hours after you place your order. We have a "Pre-pay" policy to protect ourselves from fraudulent orders.

What about assembly?

Most of our furniture are pre-assembled. However, a few items may require assembly upon purchase, but are typically  quick and easy.

How much is shipping?

To calculate shipping, add the items to your cart and press "Update." Delivery prices will be displayed including any volume discounts that may apply for your order.

How will my furniture be shipped?

UPS Deliveries
When possible, your package will ship via UPS; doorstep service is usually available. UPS will not notify you prior to delivery.

Truck Deliveries
A trucking company contracted by our suppliers performs common carrier truck deliveries. This service is a "Tailgate Delivery"; the driver will move the items to the back of the truck. At that point you will need someone to move them into your building or residence. An authorized adult must be home during your scheduled delivery window to accept, inspect and sign for the delivery. If no authorized adult is home to receive your scheduled delivery, you will be charged a new delivery fee to reschedule a second delivery attempt. If you ordered a heavy/bulky item, make sure you have someone who can help with this. Deliveries are to ground floors only. A signature is required at the time of delivery. Common carrier deliveries are only performed Monday through Friday. The freight company usually schedules an appointment by telephone, however it is not guaranteed. Inside delivery can be arranged, please call for details.

Can I get an inside delivery?

Yes, for an additional fee we can arrange an inside delivery. The inside delivery fees are evaluated on a case-by-case basis. Typically the fee ranges from $180 or more. See White Glove Delivery below.

What is White Glove Inside Delivery?

Stress-free delivery provided by professional furniture delivers. Includes inside placement in room of your choice and two flight of stairs, additional services may require for additional charges. You choose the room and our delivery experts will place your new furniture right where you want it! It couldn't be any easier or more convenient. Delivery professionals are not responsible for unboxing, unpacking or assembling the product.
You can also UPGRADE your delivery service to the GOLD Package. This upgrade is available for an additional charge that includes inside placement, two flights of stairs, unpacking, debris removal, set-up are limited to 15 minutes (and no usage of tools). Additional services may require additional fees. Please call us for a quote on your order at 1-909-348-7783.
The PLATINUM Package is also available for an additional charge that includes inside placement; two flights of stairs, unpacking, debris removal, set-up are limited to 30 minutes (includes use of tools if needed). Additional services may require additional fees. Please call us for a quote on your order at 1-909-348-7783. (Mouse over for details) for an additional charge.
Please inspect the merchandise thoroughly prior to the delivery agent's departure. Please inspect your delivery prior to signing off on the paperwork. If there any issues with your delivery you must call us while the carrier is present.
The delivery company will exercise care at all times while on the property or in the residence of the member, leaving no debris or packaging materials behind.
White Glove Delivery Service is available in most areas within the Continental US. Delivery is not available to Puerto Rico, Alaska or Hawaii.
Additional delivery fees are required if you are located outside of a regular delivery service area. If you are located outside of the regular delivery service area, you will be notified by email or phone of additional delivery charges, before your order is shipped.
Extraordinary delivery conditions may require an additional fee to be added.
Delivery times are from Monday through Friday, 8am to 5pm in most areas. We do not deliver on weekends or holidays. Remote areas may not be serviced or could experience delivery delays. Please call us for additional information and complete details.

Can you ship to APO / FPO addresses?

Sorry we cannot ship to APO / FPO addresses. Our cartons are too large. You may want to ship to a friend or relative who can then forward your shipment.

What Is Your Warranty/Guarantee Policy?

All products are covered under the manufacturer's 90-day warranty. Please contact us for help with warranty issues for products you purchased through our company. We strive to deliver quality furniture that will rarely require use of the manufacturer's warranty.

Who Handles Customer Service?

We strive to carry quality brands and deliver your new furniture in perfect condition. If you need service with your purchases, please contact us for assistance.  We will do everything we can to help you.

What if My Shipment Arrives Damaged?

In rare situations if you experience damaged merchandise in your shipment, please be sure to note it on the delivery paperwork that you sign.  Please contact Living Life Home furnishing’s customer service department at (909)-348-7783. If the carton is severely damaged, please refuse the shipment from the freight company. We will arrange for a replacement or replacement parts to be rushed out. We will take the quickest route to remedy the situation.
In the event a replacement is delivered to you before the original shipment is returned, your credit card will be charged for the non-returned item. You are responsible for cooperating with the return of the damaged item.

What is the Cancellation Policy?

If we are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation. If you cancel your order prior to delivery or pick-up for any reason, or cancel specific items from your order, then you will be charged a 15% cancellation fee on the items that were cancelled. If you do not take possession of your furniture within 2 weeks of purchase, your order will be cancelled and a 15% cancellation fee will be charged.

If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. A 15% re-stocking fee will be deducted from your refund.

Cancellations or returns must be authorized in advance.
Please contact Living Life Home Furnishings customer service dept at 909-348-7783, and we will assess the situation.
Cancellations or returns must be authorized in advance.
Please contact us at our Living Life Furnishings customer service dept at (909) 348-7783 and we will assess the situation.

What is the Return Policy?

On returns, the customer is responsible for round trip freight if the furniture has already been shipped and/or processed. A 15% re-stocking fee will be deducted from your refund. On Promotional Free Shipping items that are returned, you will be responsible for the round trip shipping cost that was incurred by Living Life Furnishings. Please contact our Customer Service department at 909-348-7783, and we will assess your situation.

Any returns must be in its original packaging. Items will not be authorized for return after 3 days from the delivery date. Items that have been assembled will not be authorized for return. Therefore, please be careful when ordering your furniture, and always measure the space you are placing the furniture. Let us know if we can assist you in selecting the right furniture for your situation.
Your credit card will be refunded after the manufacturer has received the returned item.
Mattresses, Sofas, Recliners, Love Seats & Occasional Chairs are FINAL SALE. This means absolutely no returns, no exchanges, and no refunds.

Can you customize the furniture?

Sorry, we cannot get any of our furniture customized.

Does the color of the actual product match the catalogs and web pages?

We do our best to accurately show the finished color of each piece we carry, however the colors may vary by personal perceptions, monitor age, monitor type, different video cards and printing variations.