Furniture, LivingLifeFurnishings, Bedroom furniture, Dining Set, Kids Bunk Bed, Couch, Futon and More...

Shipping and Returns

How is my order shipped?

We generally use UPS or common carrier truck services to delivery your furniture. If delivered by UPS, you will given a tracking number from UPS and be able to check the shipping status on UPS.com. If delivered by common carrier truck services, you will be notified before the shipment leaves our warehouse. Usually you may expect your shipment within 15 days, or you will be notified beforehand. An authorized adult must be home during your scheduled delivery window to accept, inspect and sign for the delivery. If no authorized adult is home to receive your scheduled delivery, you will be charged a new delivery fee to reschedule a second delivery attempt. If you ordered a heavy/bulky item, make sure you have someone who can help with this. Deliveries are to ground floors only. A signature is required at the time of delivery. Common carrier deliveries are only performed Monday through Friday. The freight company usually schedules an appointment by telephone, however it is not guaranteed. Inside delivery can be arranged, please call for details.

What if My Shipment Arrives Damaged?

In rare situations if you experience damaged merchandise in your shipment, please be sure to note it on the delivery paperwork that you sign. Please contact Living Life Home furnishing’s customer service department at (909)-348-7783. If the carton is severely damaged, please refuse the shipment from the freight company. We will arrange for a replacement or replacement parts to be rushed out. We will take the quickest route to remedy the situation.
In the event a replacement is delivered to you before the original shipment is returned, your credit card will be charged for the non-returned item. You are responsible for cooperating with the return of the damaged item.

What is the Cancellation Policy?

If we are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation. If you cancel your order prior to delivery or pick-up for any reason, or cancel specific items from your order, then you will be charged a 15% cancellation fee on the items that were cancelled. If you do not take possession of your furniture within 2 weeks of purchase, your order will be cancelled and a 15% cancellation fee will be charged.

If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. A 15% re-stocking fee will be deducted from your refund.

Cancellations or returns must be authorized in advance.
Please contact Living Life Home Furnishings customer service dept at 909-348-7783, and we will assess the situation.

What is the Return Policy?

On returns, the customer is responsible for round trip freight if the furniture has already been shipped and/or processed. A 15% re-stocking fee will be deducted from your refund. On Promotional Free Shipping items that are returned, you will be responsible for the round trip shipping cost that was incurred by Living Life Furnishings. Please contact our Customer Service department at 909-348-7783, and we will assess your situation.

Any returns must be in its original packaging. Items will not be authorized for return after 3 days from the delivery date. Items that have been assembled will not be authorized for return. Therefore, please be careful when ordering your furniture, and always measure the space you are placing the furniture. Let us know if we can assist you in selecting the right furniture for your situation.
Your credit card will be refunded after the manufacturer has received the returned item.
Mattresses, Sectionals, Sofas, Recliners, Love Seats, Chairs, Otttomans & Occasional Chairs are FINAL SALE. This means absolutely no returns, no exchanges, and no refunds.

Customer Service number (909) 348 7783 8AM to 5PM Monday to Friday PST
E-mail: cs@livinglifefurnishings.com